VA Starts New Caregiver Support Line and Program
The Department of Veterans Affairs (VA) recently opened a toll-free National Caregiver Support Line. The support line serves as a primary resource/referral center to assist caregivers, veterans and others seeking caregiver information to help in the care of our nation's veterans. It recognizes the significant contributions made by caregivers which allow veterans to remain at home surrounded by family and friends. Calls to the National Caregiver Support Line will be answered by licensed social workers, and emotional support for the caregiver is an integral component of this service. The Support Line provides information on VA and community caregiver support resources and referrals to dedicated Caregiver Support Coordinators located in every VA Medical Center. The Care Support Coordinators locate assistance tailored to the person's situation. The National Caregiver Support Line is also available for inquiries about the caregiver benefits associated with Public Law 111-163, the Caregivers and Veterans Omnibus Health Services Act of 2010.
The Support Line is open Monday through Friday, 8:00 a.m. to 11:00 p.m. and Saturday 10:30 a.m. to 6:00 p.m. Eastern Standard Time. The toll-free number is 1(855) 260-3274. You can also visit the website at: www.caregiver.va.gov.
The VA has also started Coaching into Care - a program that works with family members or friends who become aware of a Veteran’s post-deployment difficulties, and supports efforts to find help for the Veteran. This is a national clinical service providing information and help to Veterans and the loved ones who are concerned about them. Cnfidential help is available by calling 1-888-823-7458.