Thank you for the welcome and the reply :-)
I decided to take yet another long lunch hour and get the interview overwith. I do see your point about spending a little more time to help free up time, however, my mom requires me (or another family member) to be with her at her doctor's appointments because she gets too confused and emotional and doesn't really pay attention to what the doctors say so someone needs to be there to speak with the doctor to answer questions and get information.
I needed the bus service to take her to Physical Therapy, which is the one place I do not need to accompany her to.
YOu are right though - so I have made the appointment and hopefully things will work out well with this service.
I have also been looking into volunteer services so we'll see how that goes.
Thanks for listening and for your words of wisdom, it is much appreciated :-)